Aftersales
OPEN ALL DAY SATURDAY PARTS + SERVICE 08.30-17.30
Basingstoke Rapid Fit - 0845 338 5997
Newbury Service - 0843 208 5863
Reading Service - 0843 208 5943
Basingstoke Service - 0843 208 5661
Customer Care
Our aim is to always give unrivalled levels of customer service, Gowrings is a family owned company with family values so you can be sure you will receive the very best care and attention at all times.
Our Aftersales teams have fully trained technicians and support staff so whether you require a Service, MOT, Repair or just replacement parts you can be sure that you and your vehicle will be well cared for.
We offer the following services free of charge;
Collection & Deliveries by appointment
Lifts to Work, Town, Station or Home within 15 mile radius
Courtesy Cars, by appointment, subject to insurance
While You Wait Servicing
We look forward to seeing you soon.
Here are just a few of our Customers Comments;
'The efficiency and politeness of Beki Rolfe should be commended'
19th Feb 10
'I am completely happy with the way in which the staff dealt with my car'
12th Feb 10
'The staff at Gowrings of Basingstoke are very helpful and pleasant'
03rd Feb 10
'My experience from choosing my car, collecting it and its 1st service have been great! Full marks to the staff of Gowrings Basingstoke Road Reading, would recommend them to family and Friends.'
20th Jan 10
'I am a war pensioner on motablity and the service at Gowrings give to me is always very good. They collect my automatic fiesta and returned it on time with full service details. Everyone I have been in contact with has been courteous and very helpful.'
25th Jan 10
'I go to College on a Tuesday and they pick the car up and return it to me on time which is very handy'
17th Nov 09
'Just excellent service. All items were explained especially to my son of 17'
5th Nov 09
'Excellent in all respects'
4th Nov 09
'I was dealt with promptly and found it easy to get an appointment at the time it was requested. The car was ready at the estimated time. I was also contacted to see if I wanted additional work carried out before going ahead. All good, Thanks.'
26th Oct 09
'My husband took the car to Gowrings for its first annual service. He was delighted with the service he received and was full of praise for the reception staff, the technician who serviced my car and the staff who kindly gave him a lift into Basingstoke and then collected him when the car was ready.
The courtesy and efficiency of all concerned made the whole experience stress free and enjoyable.'
01/10/2009
'I am very satisfied with my dealer, garage and service department'
27/07/2009
'Service side excellent really friendly and helpful
15/07/2009